Unbranded Packaging
Normalpris
€1,95
Normalpris
€1,95
Udsalgspris
Stykpris
pr.
FAQs
Find the answer to your question below!
Delivery
Subscription
Money-back Guarantee
Safety
Delivery
In which countries do we deliver?
We deliver to a few other countries besides the Netherlands. Polarwise is also delivered in Austria, Belgium, Switzerland, Germany, Denmark, Spain, France, the United Kingdom, USA, Ireland, Italy, Luxembourg, Monaco, Poland, Portugal Norway, Finland and Sweden.
Where is my order?
If you want to track your order, you can use this link https://tracking.polarwise.com/nl/tracking/
How long does the delivery takes?
The delivery inside The Netherlands takes normally around 3-5 business days. Outside The Netherlands it will take 5-7 business days.
What to do if the order didn't arrive?
Sometimes it can take a bit longer for your order to arrive. Still didn't receive your order after 10 business days? Please contact us at hello@polarwise.com and we will resend your package. What is the difference between tracked and untracked orders? Tracked orders can always be tracked, while untracked orders can’t be tracked once send from our warehouse. We can only give you an estimated delivery date, based on the average shipping time.
Subscription
How do our subscriptions work?
You can enjoy our products with the ease of them being shipped automatically to your house. You can decide the frequency yourself and we will do the rest. And the best part is: when you choose a subscription, you will receive a 5 euro discount for every order that we ship to you! Still have enough Polar? No worries, you can pause the subscription anytime you like!
Can I pause my subscription?
Do you still have enough Polarwise left of your previous order? No worries, you can always pause your subscription till when it is needed again.
To which products can I subscribe?
You can subscribe on 2 products, the regular strong mist roller and the regular strong roller.
Money-back Guarantee
How does the money-back guarantee work?
Our money back guarantee is here because we are so sure our products do what it promised. If the product is not working for you, we will refund your money. Just contact our customer service team and they will proceed with the refund. This is only valid for 60 days, so you have a fair amount of time to test the products!
How long is the money-back guarantee valid?
Our money back guarantee is valid for 60 days after ordering your Polar. This gives you the time to test our product for a while.
Why is there no money-back guarantee for the Vitamins?
Because results vary between individuals, we cannot offer a money-back guarantee for Polarwise Vitamins. While we are confident in the effectiveness of our product, the results may not be uniformly measurable across all users. Therefore, this product is excluded from our money-back guarantee policy.
Safety
Are our products safe to use?
All our products are subjected to comprehensive testing and comply with the latest European Union Cosmetics Regulation, which represents the most current and updated standard in the EU. Please note that the results of these tests are not publicly disclosed. For in-depth information regarding EU cosmetic legislation, we suggest visiting their official website, see the linksingle-market-economy/
Can I use the products during pregnancy?
Yes, Polarwise is safe to use during pregnancy. Polarwise works only on the skin surface, so the baby can not be harmed during pregnancy, even when breastfeeding.
Does Polarwise stain in clothing?
If you use the product as directed, it will never stain your clothes. To be sure, wash the treated skin in the morning.
Can I use the product after shaving/trimming?
No, you can’t use the product directly after shaving. We recommend shaving at least 24 hours before to avoid irritation. In principle, trimming can do less harm because the risk of wounds is a lot smaller, but if you want to be 100% safe, we would also recommend sticking to at least 24 hours! Feel free to trim or shave again the day after application.
What to do if the product is not working for me?
If the product is not working for you, we will of course refund your money. Sometimes, your body needs a little time to adjust to Polar. Our pro tip? Give Polar a solid two weeks to work its magic. Apply it every night for the next week to see the results. Still not working, then we will refund your money as stated before!
From what age can I use Polarwise?
Our products can be used from the age of 12 years and older.
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